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      BMW Motorcycles Southeast Michigan
      4.7
      Based on 159 reviews
      Eduardo Romeo
      18:44 12 Sep 22
      Dealing with parts today (Joseph) was what you get from a people that care. I’m from Canada and on my 6th day of a 2... week trip around Colorado and Utah my K1200S broke on the road (a plastic gas connector with the fuel pump) middle of nowhere, and this guys found the part and placed on FedEx express delivery so I will receiving it tomorrow. They even connected me with their service department to ensure I have all I need to fix it and continue my trip.Top notch customer service, and thank you guysread more
      Cybbi Barton
      18:46 03 Aug 22
      I don’t know who oversees payroll, but I hope they give Joe a raise. Joe helped me out with what I needed, questions I... had, and even took time to walk me around the inventory to inspire my next purchase. I loved being in the store and will absolutely come back to buy my next bike…all thanks to Joe.read more
      Andrea “Jeremy” Ray
      07:37 22 Jun 22
      Amazing employees I didn't go in I poured their concrete for the poles but they came out making sure I was okay and to... see if I had enough water invited me in to cool down the people here are very kindread more
      Andrew Biskner
      02:14 09 Jun 22
      (1 year update) One of the best -perhaps only- sales experiences that I've had. The sales people are extremely... knowledgable and non-pushy. I purchased my fully loaded 2021 F900XR here about a year ago. I have nothing but great things to say about them, the service technicians are masters of their craft. And, not to mention, the bikes are superb.read more
      Jeff :
      21:30 11 May 22
      Great place. Very helpful and informed sales staff. No hard sell. Ended up buying a bike. Can’t recommend the place... enough.read more
      David McGuire
      15:43 23 Apr 22
      I enjoy giving positive reviews, and gave a very positive one for this dealership after purchasing a new BMW R NineT... from them a few years ago. I'm looking to purchase another, so I naturally returned to the dealership that had treated me well before. I was disappointed to discover that they now add a $541 Dealer service charge above and beyond what they charged before. Seems they have a new owner who quietly pads the bill. The sales staff remains courteous and helpful, but the bottom line no longer is competitive with their competition. I highly recommend shopping elsewhere for your next BMW motorcycle.read more
      Adam Youngblood
      14:33 11 Apr 22
      Talk about a great motorcycle sales experience. No pressure, great advice and a friendly environment. I mainly worked... with Jeff throughout the purchase process of my R1250GS and it was a breeze, but even when I called and Jeff wasn't in or busy, the other staff went above and beyond to help me with my matter. Thank you BMWMSEM!read more
      ENGELS MERCHAN
      15:57 21 Mar 22
      To all the staff of BMW Michigan I am Engels Merchan with great enthusiasm I applied on Wednesday, March 2, 2022 for... the purchase of a 2022 BMW GS 1250 Adventure 40 edition, that same day the financing was approved and the papers were sent to me by email to sign them and return them by mail, so on Thursday, March 3, I sent them complying with all the requirements, such as the insurance policy, on Friday, March 4, Miss Raina informed me that she had received everything well and that in two weeks maximum The motorcycle arrived at my house. Today is March 21 and my motorcycle still hasn't arrived, I work in a car dealer in Memphis TN, I'm a broker and a car salesman, we have sold cars even in the state of New York and we always meet the delivery times that are not more than three days. This non-compliance disappoints me a little about the brand, I hope that the bike does not disappoint me and that the moment I drive it I forget everything, it's a bad time.read more
      Alex Korovesis
      16:38 22 Feb 22
      No pressure sales and a good atmosphere. Respectful and engaging. Prices are "what you see is what you get" with no... hidden fees.Honestly the best dealership experience I've ever had. You can shake hands with the salesmen there and not pull your hand back with slime on it. Ask for Jeff.read more
      D Massey
      17:46 09 Feb 22
      Been doing business with them for almost 20yrs - truly an outstanding enterprise , and more than simply a business.... Professional, friendly, efficient, and customer service oriented. As good as the bikes are I’ve been riding BMW’s as long as I have in large part due to how good this dealership is and the way they treat customers. From inventory to parts to service they are “best of the best”read more
      Fred Christian
      23:49 07 Jan 22
      I just purchased my second BMW from this dealership today. I bought a new R18 Classic. I bought my very first... motorcycle in Tennessee in the 70s and have since had a couple dozen bikes form many dealerships from many states. As a result I have had many different experiences working with dealerships on new bike purchases. Today’s purchasing experience was by far the best. To say they exceeded my expectations would be an understatement. I was pleasantly surprised at the attention and ease of this purchase. Charles and the entire staff were attentive, friendly, knowledgeable and professional. They definitely went above and beyond. I currently have 6 motorcycles and am always looking for the next one. I say all that to say this, if you are considering a new or used motorcycle please give these guys an opportunity to help you. You will not be disappointed. They have earned a customer for life. Great riding to all and thanks to a terrific dealership.read more
      Pat Carol
      03:22 27 Dec 21
      BMW Motorcycles of Southeast Michigan is a top notch dealership.The sales staff is excellent and knowledgeable about... the motorcycles.The service department has very knowledgeable and dedicated mechanics.read more
      Juan L
      16:27 15 Oct 21
      A comfortable, capable, and knowledgeable sales staff will provide you with all the information you would need in... deciding your motorcycle purchase. Not to mention you have a great opportunity to test ride a motorcycle on some of the most beautiful and fun roads of SE Michigan.I really felt that the sales staff could not have been more professional and understanding of my specific situation and needs. They want to help you make the right decision for your riding style, financial situation, and experience. They will help you understand the bike that best suits you. All the while, there is no pressure or arrogance to move you past your own finances and wants. You never need a motorcycle, but if you want a motorcycle, definitely consider the engineering and performance behind each BMW. Very impressive. I would strongly recommend BMW Motorcycles of Southeast Michigan.read more
      Arvind Singh
      18:19 05 Oct 21
      Great buying experience. Jeff is no pressure and very knowledgeable about the R18B I purchased and other motorcycles I... was interested in. Reyna helped me with technical knowledge of riding gear too.They gave me a fair deal on my GS that I traded in and overall been a very comfortable dealership to hang out at.I’m writing this about two weekends after my purchase and already did the first service and that experience with Michael and Corey was efficient and painless.Met the new owner Charles a few days ago too and want to compliment him on such a good team he has in place. I would highly recommend this dealer to anyone for new or used motorcycles - top notch place.read more
      Oliver Dettman
      09:25 02 Sep 21
      Top notch service. Friendly people. Not pushy from a sales perspective. Efficient in the parts and service Department.
      D M
      21:15 26 Aug 21
      Super friendly and knowledgeable staff, low-pressure sales environment, clean and large facility.
      Flyermark Big
      19:22 18 Aug 21
      Purchased a 2020 F850GSA from BMWMCSEM in Dec. 2020. Great service. Good price. Dealing with Jeff in sales has been a... pleasure every time. Service has always been prompt and enabled me to wait on site for everything except more significant work (like tires that needed to come in the next day).The dealership is under different ownership now. Fall maintenance will be my next planned opportunity to see how it is under them.read more
      Leandro Braga da Silva
      18:02 26 Jul 21
      Thanks to the sales advisor Jeff Koenig from BMW Southeast Michigan and his team, I am here giving FIVE STARS.I had a... 2021 GS850 Adv (an amazing motorcycle) and by a personal reason, I decided to buy the 2021 GS1250 Adv.During a two months process (from the time that I took the motorcycle back to BMW Southeast Michigan until get the new GS1250), Jeff helped me with a incredible patience and professionalism, listening and amazing customer care.I had exactly what I expected from BMW without any exemptions from the quality of their products to the excellence on the attendance and quick response to their customers.Thank you Jeff Koenig, BMW Southeast Michigan and BMW Corporation.read more
      Ryan Webster
      14:04 01 Jun 21
      Had a great buying experience at Southeast Michigan BMW. Jeff Koenig was a great salesman. Knows his product well and... answered any and all questions I threw at him. I even requested that he assist me with the strapping of the bike to my trailer, to which he showed me the proper way to do it. Great experience and would buy from them again.read more
      Jeffrey Horton
      11:20 25 May 21
      Always clean and friendly. Hoping the new ownership keeps up the current persona
      Mike Burns
      20:15 22 Apr 21
      I spent some time here looking at Klim and BMW riding jackets and pants. The staff was great and helped me make a... decision between the options.read more
      Nick Chappell
      18:15 15 Mar 21
      Visited the dealership back in October to look at their stock and was thoroughly impressed with the dealership as a... whole. Jeff took the time to answer all of my questions even though I told him I was just looking. Went back in this past Saturday with my wife to check out several bikes and once again Jeff greeted us and helped answer all our questions. Ended up putting a deposit down on a unit. Can't wait to get the deal finalized!read more
      Joseph Shackelford
      21:22 15 Oct 20
      Just went to look at some adventure motorcycles and from the many reviews I have seen, they all speak of BMW as the... best, so I just wanted to have a look. Was very impressed with the bikes...read more
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